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A Khajuraho lesson: Less the merrier - The Economic Times
Khajuraho Airport achieved a top customer satisfaction rating from the Airports Authority of India. This ranking occurred as flights to and from the airport were suspended for several months. The article suggests that reduced user numbers improve infrastructure performance metrics. This pattern is observed across various public services and infrastructure projects. The author questions the value of such improvements without actual public engagement.
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economictimes.indiatimes.com
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Zero Flights, Full Marks: How Khajuraho airport, with not a single flight, became India's best-rated
Khajuraho airport has been named India's best-rated airport by the AAI at a time when the airport has suspended all commercial flight operations since July. The airport's customer…
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India's best airport has no flights! The Khajuraho airport story explained
How can an airport with zero commercial flights be rated India's best? Khajuraho Airport has topped the Airports Authority of India's latest Customer Satisfaction Index despite…
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A Khajuraho lesson: Less the merrier - The Economic Times
Khajuraho Airport achieved a top customer satisfaction rating from the Airports Authority of India. This ranking occurred as flights to and from the airport were suspended for…