Axis Bank loses original property papers: Delhi couple wins Rs 15.5 lakh compensation

Axis Bank misplaced a Delhi couple's original property papers, which they found out after closing their Rs 1.41 crore loan account. They then filed a complaint in Delhi State Consumer Disputes Redressal Commission, alleging deficiency of service and negligence on the part of the lender, seeking a compensation of Rs 1 crore. Know what happened next.

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