Flipkart ordered to pay Rs 38,000 after buyer finds mobile phone warranty started eight months before delivery

A Kerala consumer commission has ordered Flipkart to pay Rs 38,990 to a Kannur woman after finding that the Xiaomi phone delivered to her in March 2023 carried a warranty start date of July 2022, eight months before she received it. The commission ruled Flipkart had sold a previously used, defective phone as new and rejected its claim that it was merely an intermediary.

Raccontata daeconomictimes.indiatimes.com