Can I claim compensation for cancelled or delayed flights? Passenger rights explained

Jump to contentThank you for registeringPlease refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged inAllNewsSportCultureLifestyleAir passenger rights apply to flights departing from UK or EU airports, or on British or European airlines from anywhere, covering care and compensation for disruptions. For delays, airlines must provide refreshments after a specified time (2-4 hours depending on flight distance) and hotel accommodation if the delay extends overnight, irrespective of the cause. Passengers are typically entitled to cash compensation ranging from £220 to £520 if a flight is cancelled less than two weeks in advance, or if arrival is delayed by three hours or more due to the airline's fault. Airlines can avoid paying compensation only if 'extraordinary circumstances' are responsible, such as severe weather or political instability, but not for technical faults or official staff strikes. Claims should be made directly to the airline, insisting on cash payment over vouchers, with options to pursue through Money Claim Online or claims handlers if direct resolution fails. In fullCancelled or delayed flights: What are my rights to a refund?More bulletinsThank you for registeringPlease refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in

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