IndiGo has proposed crisis management measures to the Competition Commission of India. The airline will establish a dedicated grievance redressal mechanism and a crisis management group. It will also temporarily hand over flight slots during large disruptions. These commitments aim to address anti-competitive concerns raised by the CCI. The investigation is currently on hold pending public comments and assessment.

IndiGo has proposed crisis management measures to the Competition Commission of India. The airline will establish a dedicated grievance redressal mechanism and a crisis…

India's largest airline IndiGo has proposed a series of commitments, including setting up a crisis management group, creating a dedicated passenger grievance mechanism and…