Moving up the value chain: How India’s BPM is creating new career pathways

India's BPM sector is transforming into a dynamic career ecosystem. It now emphasizes skills, digital proficiency, and employee purpose. This shift moves beyond basic jobs to foster long-term career growth. Companies are building internal talent marketplaces and promoting skill-based mobility. Continuous learning and adaptability are crucial for future success in this industry.

Raccontata daeconomictimes.indiatimes.com