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Not referring cases to internal ombudsman a concern: RBI

MUMBAI: RBI deputy governor Swaminathan J has expressed concern that a significant number of customer grievances that are ultimately resolved in favour of the customer by RBI's integrated ombudsman were never referred to the bank's internal ombudsman in the first place.

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economictimes.indiatimes.com

timesofindia.indiatimes.com

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timesofindia.indiatimes.comStai leggendo24 g fa

Not referring cases to internal ombudsman a concern: RBI

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economictimes.indiatimes.com25 g fa

RBI Deputy Governor Swaminathan J asks regulated entities to review internal grievance redressal processes

RBI Deputy Governor Swaminathan J stressed reviewing internal grievance redressal processes. He asked regulated entities to design complaint management systems carefully. These systems should prevent complaints from…

Timeline cronologica

lunedì 20 luglio 2026·economictimes.indiatimes.com
RBI Deputy Governor Swaminathan J asks regulated entities to review internal grievance redressal processes
RBI Deputy Governor Swaminathan J stressed reviewing internal grievance redressal processes. He asked regulated entities to design complaint management systems carefully. These…
martedì 21 luglio 2026·timesofindia.indiatimes.com
Not referring cases to internal ombudsman a concern: RBI
MUMBAI: RBI deputy governor Swaminathan J has expressed concern that a significant number of customer grievances that are ultimately resolved in favour of the customer by RBI's…