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World's first angry customer: How, nearly 4,000 years ago, a man complained about poor-quality copper on a clay tablet and created history's oldest customer complaint
World's first angry customer: A 4,000-year-old clay tablet is believed to record the world's oldest known customer complaint from ancient Mesopotamia. A customer named Nanni complained to the merchant Ea-nāṣir about receiving inferior-quality copper and the disrespectful treatment of his representatives. The formal commercial dispute highlights that concerns over product quality, customer rights and business accountability existed thousands of years ago. Historians say writing in Mesopotamia initially evolved for administrative and commercial purposes, including recording trade and transactions.
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timesofindia.indiatimes.com
The world's first known customer complaint: Nearly 4,000 years ago, a man bought low-quality copper, complained to the seller on a clay…
Today, a dissatisfied customer would probably leave a one-star review, send an email complaint, or post on social media. In fact, almost 4,000 years ago, one Mesopotamian client…
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economictimes.indiatimes.com
World's first angry customer: How, nearly 4,000 years ago, a man complained about poor-quality copper on a clay tablet and created…