Truecaller's CEO Rishit Jhunjhunwala views TRAI's expanded jurisdiction as an encroachment on the IT Ministry's regulatory authority. He argues that compelling IT intermediaries to dictate user information infringes upon existing frameworks. This regulatory dispute centers on the labelling of calls from specific number series. Truecaller maintains that spammers exploit these numbers, violating TRAI's directives. The company advocates for collaborative solutions to enhance consumer protection and transparency.

India's telecom regulator, TRAI, has directed Truecaller and other caller-ID apps to stop tagging, blocking or filtering calls from the 140 number series (used by telemarketers)…

Telecom regulator TRAI wants to be an authorized agency under the IT Act. This status would allow TRAI to take action against call management applications. The IT Ministry is…