Stay up to date with notifications from The IndependentNotifications can be managed in browser preferences.Jump to contentThank you for registeringPlease refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged inAllNewsSportCultureLifestyleSouth East Water will pay £30.5 million after a series of supply interruptions (PA)South East Water will pay £30.5 million after a series of supply interruptions, according to the regulator Ofwat. The payment addresses a series of supply interruptions, customer failings, and a breach of its supply licence. This sum concludes three investigations into the water supplier. It includes a previously proposed £22 million fine for supply failures between 2020 and 2023, which impacted over 286,000 people. Further probes were initiated due to additional supply interruptions in Tunbridge Wells and across Kent and Sussex, affecting up to 70,000 homes, and a breach of licence condition following a credit rating downgrade. In fullSouth East Water hit with £30.5m penalty over multiple failuresMore bulletinsThank you for registeringPlease refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in

South East Water has agreed to a £30.5m redress package to compensate the community it serves and fix its own systems.

The water giant was fined over failings

The redress package concludes three probes into the supplier and includes a previously proposed £22 million fine for supply failures, Ofwat said.

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Watchdog Ofwat insists £30.5million package to get South East Water to clean up its act is better than imposing penalty

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