Cyber fraud complaints and losses are increasing significantly in India's digital payment system. The Reserve Bank of India has proposed new safeguards to address these growing concerns. A one-hour lag on large transactions aims to reduce financial losses from fraud. Additional authentication for vulnerable users and scrutiny of mule accounts are also suggested. Customer-induced controls and a kill switch offer users more transaction management capabilities.

This article is authored by Hitesh Agrawal, founder & managing director, Them Consulting.

Cyber fraud complaints and losses are increasing significantly in India's digital payment system. The Reserve Bank of India has proposed new safeguards to address these growing…