HubSpot has scrapped a plan to pool customer data for an AI feature after a four-day backlash, a lesson in how touchy the AI-data grab has become.

HubSpot last week triggered a firestorm among customers after announcing a plan to use some of the data they store with HubSpot’s customer relationship management app to power a…

HubSpot has scrapped a plan to pool customer data for an AI feature after a four-day backlash, a lesson in how touchy the AI-data grab has become.