Psychology of waiting in line: People who jump checkout lines when they're stuck at the very back aren't reacting only to wait time; research found being in last place itself increased switching and abandonment

Discover how being in last place in a queue affects our behavior and emotions, leading to increased line-switching and abandonment. Research shows that it's not just about wait time, but about our perception of rank in line.

Raccontata daeconomictimes.indiatimes.com