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AI penetration doubles in India's retail GCCs, but senior talent remains scarce

Artificial intelligence penetration in India's retail Global Capability Centres (GCC) has doubled, yet AI professionals still represent fewer than one in 20 employees, according to a report by TeamLease Digital. The findings highlighted a stark capability mismatch even as India scales its presence globally, holding 180 centres and over 270,000 professionals.

Raccontata daeconomictimes.indiatimes.com

Timeline cronologica

  1. mercoledì 8 luglio 2026·economictimes.indiatimes.com

    AI penetration doubles in India's retail GCCs, but senior talent remains scarce

    Artificial intelligence penetration in India's retail Global Capability Centres (GCC) has doubled, yet AI professionals still represent fewer than one in 20 employees, according…

  2. giovedì 9 luglio 2026·economictimes.indiatimes.com

    AI redraws office demand dynamics as GCCs power India's leasing market

    Global Capability Centres and flexible workspaces are now driving India's office real estate demand. Third-party IT services firms are reducing their office space leasing…

  3. giovedì 9 luglio 2026·economictimes.indiatimes.com

    India’s GCC sector enters AI-Led growth phase: CEA Nageswaran explains

    India’s Global Capability Center (GCC) sector has emerged as one of the country’s biggest economic success stories, evolving from back-office operations into global hubs for…