Senior citizen paid Rs 1.23 lakh extra to upgrade to Air India business class due to his cervical spondylosis condition but seats turned to be faulty causing him neck, shoulder, lumbar pain and vertigo; NCDRC upheld Rs 20 lakh compensation, refund order

Air India fined Rs 60,000: An elderly couple from Punjab's SBS Nagar district booked specific seats on an Air India flight for a long-haul journey. At boarding, the airline…

Senior citizen paid Rs 1.23 lakh extra to upgrade to Air India business class due to his cervical spondylosis condition but seats turned to be faulty causing him neck, shoulder,…