HomeAI · summaries
Storia in 4 fonti
Telstra has broken a critical rule of corporate crisis management
The telco giant has let itself down in how transparent it was about the full impact of Wednesday’s outage.
Confronto fonti
4 prospettive sulla stessa storiaTimeline cronologica
- ·
theguardian.com
Telstra outage: Telco apologises for major time-keeping issue that hit mobiles, trains and triple-zero calls
Carrier restoring mobile services after network used by millions goes down for many users, shutting down regional trains and affecting emergency calls
- ·
smh.com.au
Telstra has broken a critical rule of corporate crisis management
The telco giant has let itself down in how transparent it was about the full impact of Wednesday’s outage.
- ·
abc.net.au
Delay in Telstra alerting communications minister to outage revealed
Telstra has defended its communication process, insisting the government and other stakeholders were informed "very, very early" in the morning.
- ·
One Telstra outage is unlucky, but two in 24 hours? That looks like a pattern
No longer will Telstra be able to comfortably estimate that those affected numbered into the thousands. This second issue will have a long tail.
- ·
Two changes would mean future telco outages don’t dial up the outrage
The government has the power to ensure that network failures don’t become national catastrophes.
- ·
theage.com.au
It took more than two hours for Telstra’s CEO to be contacted about the outage - by Microsoft
For a company built on selling plans, Telstra has made a mess of them.
- ·
Telstra planned to avoid this meltdown. Can you trust their plan to fix it?
Fronting a press conference shortly after flying back from holidays, chief executive Vicki Brady was across her brief, and asking for customers’ faith.
- ·
Anatomy of a meltdown: Inside Telstra’s week from hell
Telstra has endured its worst week in a decade, after a software glitch sent the country’s biggest telco into crisis.