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Banks and building societies leapfrog retailers in customer satisfaction index
Retail has traditionally led sectors for customer satisfaction since the UK Customer Satisfaction Index was launched in 2008.
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independent.co.uk
Banks and building societies leapfrog retailers in customer satisfaction index
Retail has traditionally led sectors for customer satisfaction since the UK Customer Satisfaction Index was launched in 2008.
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Nationwide named UK’s best brand for customer service as banks overtake retailers
John Lewis and First Direct also strong performers
