Air India fined Rs 60,000: An elderly couple from Punjab's SBS Nagar district booked specific seats on an Air India flight for a long-haul journey. At boarding, the airline shifted them to seats with less legroom, separating the husband and wife and forcing a hip replacement patient to sit cramped for 14 hours. The resulting physical ordeal left him bedridden for a month. After the district commission awarded a meagre Rs 40,000, the Punjab State Consumer Commission has now enhanced the compensation to Rs 60,000.

NEW DELHI: The Punjab State Consumer Disputes Redressal Comission has directed Air India to pay Rs 60,000 in compensation to an elderly couple after finding the airline guilty of…

Air India fined Rs 60,000: An elderly couple from Punjab's SBS Nagar district booked specific seats on an Air India flight for a long-haul journey. At boarding, the airline…

Senior citizen paid Rs 1.23 lakh extra to upgrade to Air India business class due to his cervical spondylosis condition but seats turned to be faulty causing him neck, shoulder,…