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Sky call handler sacked after 30 years for regularly hanging up on customers
Experienced complains handler Lorraine Hunter was found to have been deliberately ending calls to Sky's 'high-profile and high-value' customers and blamed 'technical issues'
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independent.co.uk
Sky call centre worker sacked after repeatedly hanging up on customers
Lorraine Hunter rudely ended conversations when she got fed up
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dailymail.com
Sky call handler sacked after hanging up on customers
Lorraine Hunter, whose job it was to listen to customer complaints, repeatedly told callers to wait for 'just a second' and then hung up on them, a tribunal heard.
