Bengaluru: The state cabinet Saturday approved a first-ever grievance redressal department for the state. Named Prajaseva Department, this groundbreaking unit will receive complaints directly from the public and address those.

Karnataka announces Prajaseva Department for faster grievance redressal, while cabinet approves a 15-day window for permanent electricity connections.

CM D.K. Shivakumar announces the Prajaseva Department to streamline public grievance redressal and enhance citizen engagement in Bengaluru.