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Decoding BPM 3.0 at the intersection of agility, adaptability, and AI
The dawn of BPM 3.0 is here and it is marked by what industry experts term as “process reimagination”. For the three-and-a-half to close to four decades, India has dominated the ITES industry; today, what we are witnessing is an AI-driven shift, where processes are being reimagined with stronger ownership of outcomes, machine-human collaboration, and a more agile approach. Heres a detailed overview.
Raccontata da
economictimes.indiatimes.com
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India’s BPM Industry Is No Longer Just Outsourcing. It’s Leading AI-Driven Transformation.
For four decades, India’s business process management sector was dismissed as a cost-saving play destined to vanish. Today, it is rewriting what work means for millions of…
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Decoding BPM 3.0 at the intersection of agility, adaptability, and AI
The dawn of BPM 3.0 is here and it is marked by what industry experts term as “process reimagination”. For the three-and-a-half to close to four decades, India has dominated the…