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I worked at Lifeline. Here’s a truth about ‘I’m fine’ and grabbing that oxygen mask
Only after volunteering as a crisis supporter did I really learn how to listen. People often repeat themselves not because they like hearing their own story, but because they don’t feel heard the first time.
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smh.com.au
I worked at Lifeline. Here’s a truth about ‘I’m fine’ and grabbing that oxygen mask
Only after volunteering as a crisis supporter did I really learn how to listen. People often repeat themselves not because they like hearing their own story, but because they…
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theage.com.au
I worked at Lifeline. There’s a reason why people repeat themselves
As a crisis helpline worker, I learnt that “I’m fine” is rarely the end of the story. How I hear friends, family - everyone - has changed.