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Rate of mishandled air baggage is declining globally
The global aviation industry’s specialist IT and communications group, SITA, has reported that Africa is still the region with the highest rate of mishandling airline luggage. Its 'Baggage IT Insights Report 2026' showed that Africa experienced 12.1 mishandled bags per 1 000 passengers last year. This compared with rates of 10.5 for Europe, 5.6 for all the Americas, 5.0 for the Middle East, and 3.41 for the Asia-Pacific, and the global rate of 4.9. Globally, the mishandled baggage rate fell by 23%, year-on-year, last year. In terms of the actual number of mishandled bags, that also fell year-on-year in 2025, by 19% (from 30-million bags in 2024 to 24-million in 2025).
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iol.co.za
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engineeringnews.co.za
Rate of mishandled air baggage is declining globally
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thenationalnews.com
Middle East leading the way when it comes to handling baggage | The National
Baggage mishandling rates fell by 23% in 2025, says SITA report