Between 2001 and 2024, the FCAC says RBC failed to transfer credits from deactivated credit card accounts to customers' new ones. This resulted in incorrect monthly credit card statements.

RBC was fined $4.25 million by the FCAC for providing some customers credit card statements that contained inaccurate information. Read more

OTTAWA - Canada's financial consumer watchdog says the Royal Bank of Canada was fined more than $4 million for providing inaccurate credit card statements to some customers.

L’ACFC précise qu’au total, 227 947 comptes ont été concernés.

Between 2001 and 2024, the FCAC says RBC failed to transfer credits from deactivated credit card accounts to customers' new ones. This resulted in incorrect monthly credit card…