A six-month typing course, costing just Rs 48 in the late 1970s, unexpectedly became a cornerstone of success for Dr. A. Velumani, founder of Thyrocare. Initially viewed as a waste, this skill later revolutionized his business communication. Velumani embraced typing for emails, transforming his company into a near 'zero-voice' organization, proving how seemingly minor skills acquired during tough times can lead to significant business efficiency and growth.