AI agents are all the rage in many companies right now, but Ford has revealed that it had to rehire engineers after learning that AI isn't quite as good as humans.

Ford’s back on top in quality.

Ford won a major quality award after years of recall headaches. It says the turnaround came from veteran engineers and rethinking AI.

AI agents are all the rage in many companies right now, but Ford has revealed that it had to rehire engineers after learning that AI isn't quite as good as humans.

Ford ha richiamato 350 ingegneri esperti dopo aver constatato che intelligenza artificiale e sistemi automatizzati non riuscivano a garantire la qualit� desiderata. I veterani…

It is a shift that comes as Ford returns to the top of J.D. Power's initial quality rankings among mainstream brands. The improvement reflects changes not only...

Ford admitted its AI couldn't replace experienced engineers and rehired 350 veterans, then climbed to No 1 in JD Power's quality ranking for the first time in 16 years.

‘We didn’t pay as much attention as we should have to the experience of our most knowledgeable engineers,’ says automaker

"Mistakenly we thought that by just introducing artificial intelligence ... that would produce a high-quality product.”

The automaker tried the technology for automated quality control, but it was unable to detect enough problems.