The average Joburg resident waits 14 hours for the power to be restored as the city has a R44bn infrastructure backlog.

The average Joburg resident waits 14 hours for the power to be restored as the city has a R44bn infrastructure backlog.

More than a million customer interruptions of power, sometimes lasting days, were recorded in a single quarter in Johannesburg.

Power cuts can cost households thousands of rand. City Power offers a claims process, but proving your case may be the biggest challenge.