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Patient Portal Messages Have Spiked Since 2020

Jump signals a 'structural change in care delivery,' editorialists note

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medpagetoday.com

fiercehealthcare.com

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medpagetoday.comStai leggendo9 g fa

Patient Portal Messages Have Spiked Since 2020

Jump signals a 'structural change in care delivery,' editorialists note

originale

fiercehealthcare.com9 g fa

Patient portal messages doubled since 2020, study finds, underscoring challenges to physician workloads

NYU Langone analyzed 140M Epic records: portal messages +153%, office visits +17% (2020–2025)—digital augments physician workload. Healthcare must adopt AI tools and retrain staff for continuous care operations, driving IT infrastructure investment.

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Timeline cronologica

lunedì 22 giugno 2026·medpagetoday.com
Patient Portal Messages Have Spiked Since 2020
Jump signals a 'structural change in care delivery,' editorialists note
lunedì 22 giugno 2026·fiercehealthcare.com
Patient portal messages doubled since 2020, study finds, underscoring challenges to physician workloads
Online portal messages sent to providers more than doubled between 2020 and 2025 as patients now have much more direct access to physicians. | Online portal messages sent to…