TD said in a statement to Reuters the deployment is "standard practice across the industry." "In various parts of our business, we use automated solutions to improve insights and better allocate resources," the company said. "This is not AI and not specific to any business or matter, the tool allows managers to more accurately manage workflows, team capacity and performance. Where deployed, colleagues are informed about where they are used and for what purpose."

TORONTO, June 19 : Toronto-Dominion Bank told some employees working in its financial crimes and risk management team that it would run software to track their work, prompting…

A Canadian bank has told some employees working in its financial crimes and risk management team it will run software to track their work, prompting questions around consent and…