In a bid to refine efficiency, Toronto-Dominion Bank is introducing software to monitor employee activities in its financial crimes and risk management divisions, generating unease over privacy issues. The system reviews browser usage, chat interactions, and meeting applications to enhance productivity. While TD insists this is a standard practice with built-in privacy measures, employee responses reveal skepticism regarding consent and data handling, prompting suggestions to improve existing manual processes instead.

TORONTO, June 19 : Toronto-Dominion Bank told some employees working in its financial crimes and risk management team that it would run software to track their work, prompting…

A Canadian bank has told some employees working in its financial crimes and risk management team it will run software to track their work, prompting questions around consent and…

In a bid to refine efficiency, Toronto-Dominion Bank is introducing software to monitor employee activities in its financial crimes and risk management divisions, generating…

Workplace monitoring programme sparks questions over privacy and consent