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HSBC cops $35m penalty over scam call failings that left a toll on customers
More than 1000 of HSBC’s Australian customers were targeted by the scheme where scammers used text messages and spoofed numbers to convince customers to transfer large sums of cash.
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abc.net.au
HSBC fought customers 'tooth and nail' over scam but now it's fronting court
HSBC customers who became victims of a long-running "spoofing" scam hope the bank will take full responsibility for its "system failures" in Federal Court this week.
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afr.com
HSBC agrees to $35m fine for failing scammed customers
The Australian arm of the international bank admitted it had failed to protect its customers from criminals who scammed them out of their life savings.
