Policy Lab, founded in 2014 to apply 'design thinking' to government policy, said it was 'crucial' for policymakers to use virtual worlds to learn about British people's 'hopes and dreams'.

Violence, shooting and driving fast cars are not usually the first things that spring to mind when Whitehall talks about the ‘lived experience’ of the British public. Yet Policy…

Policy Lab, founded in 2014 to apply 'design thinking' to government policy, said it was 'crucial' for policymakers to use virtual worlds to learn about British people's 'hopes…