Ride-hailing company Bolt is rolling out expanded rider identity verification across South Africa, requiring passengers to verify their identity using a South African ID number and a selfie as part of efforts to improve safety, accountability and trust on the platform.

At its first Rider Safety Summit in Johannesburg, Bolt expanded rider verification and pushed SOS and audio tools, despite data showing only one in 200 trips use emergency…

Bolt is enhancing safety for South African riders by introducing a new ID and selfie verification process, aimed at building trust between passengers and drivers