Indian Railways must refund five rupees to a passenger. The railways also have to pay ten thousand rupees in costs. This follows a consumer commission ruling in Ludhiana. The passenger received less refund than expected after cancelling a train ticket. Railways failed to inform the passenger about a bank deduction. The commission found this to be an unfair trade practice.

NEW DELHI: A district consumer commission in Punjab has directed Indian Railways to refund Rs 5 and pay Rs 10,000 in costs to a passenger who got short-changed by Rs 5 while…

Indian Railways must refund five rupees to a passenger. The railways also have to pay ten thousand rupees in costs. This follows a consumer commission ruling in Ludhiana. The…