Bolt has begun rolling out identity verification for riders across South Africa, requiring users to verify their identities through Home Affairs records as part of efforts to improve accountability and safety on its platform.

At its first Rider Safety Summit in Johannesburg, Bolt expanded rider verification and pushed SOS and audio tools, despite data showing only one in 200 trips use emergency…

Bolt is enhancing safety for South African riders by introducing a new ID and selfie verification process, aimed at building trust between passengers and drivers