Stay up to date with notifications from The IndependentNotifications can be managed in browser preferences.Jump to contentThank you for registeringPlease refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged inAllNewsSportCultureLifestyleTravelodge has apologised to the Jewish guest (Simon Calder)Travelodge has apologised to a Jewish guest after a "Free Palestine" message appeared on his hotel room TV at its London Manor House branch in Finsbury Park. The guest, visiting from New York, reported feeling "frightened" and "uncomfortable" after seeing the message, which only appeared in his room. The hotel chain launched an investigation into the incident, reported it to the Metropolitan Police, and stated it found no evidence of staff involvement or misconduct. Travelodge's CEO, Jo Boydell, apologised "unreservedly" to the guest and the wider Jewish community, reiterating a zero-tolerance stance on antisemitism. The company is engaging with a leading Jewish organisation to implement a cultural sensitivity and antisemitism training programme for its staff. In fullTravelodge apologises to Jewish guest after ‘Free Palestine’ message appeared on TVThank you for registeringPlease refresh the page or navigate to another page on the site to be automatically logged inPlease refresh your browser to be logged in

The hotel chain’s chief executive said an investigation had been launched

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British hotel chain and London police close investigations without identifying who entered the message, prompting criticism from antisemitism watchdog

Travelodge told The Jerusalem Post that it is very close to concluding a "robust internal investigation" into the incident, but has not been able to determine how the message was…