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RBI issues stricter norms to curb mis-selling by lenders
MUMBAI: Reserve Bank of India has finalised its consumer protection framework under responsible business conduct guidelines, tightening rules on mis-selling, deceptive digital practices & unauthorised bundling, and shifting to a prescriptive regime.
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thehindubusinessline.com
RBI to Banks & NBFCs: Ensure policies and practices do not create incentives for mis-selling
RBI mandates banks and NBFCs to prevent mis-selling and ensure explicit customer consent for financial products starting January 2027.
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timesofindia.indiatimes.com
RBI tightens mis-selling rules; banks barred from incentive structures that encourage aggressive sales
In order to curb mis-selling and hold regulated entities accountable across all distribution channels, including social media influencers and digital marketing intermediaries, the…
