RBI has prohibited third-party incentives to employees of regulated entities for selling financial products, while allowing banks and NBFCs to incentivize their own staff. New norms, effective January 1, 2027, aim to prevent aggressive sales and mis-selling, defining digital marketing intermediaries as DSAs/DMAs. Mis-selling will be assessed based on the customer's profile at the time of sale.

RBI mandates banks and NBFCs to prevent mis-selling and ensure explicit customer consent for financial products starting January 2027.

RBI has prohibited third-party incentives to employees of regulated entities for selling financial products, while allowing banks and NBFCs to incentivize their own staff. New…