Bolt tightens safety rules in South Africa, and it starts with one surprising requirement

Bolt tightens rider verification as SA safety tools remain underused

Bolt rolled out mandatory rider verification with ML safety monitoring in South Africa to meet regulatory compliance and strengthen platform accountability. Emergency tool adoption is 0.5% despite 96% user confidence, exposing a critical gap: compliance tech requires engagement strategy and education—not just infrastructure—to drive adoption and manage regulatory risk.