The AI metric one company says managers should stop caring about

The real hurdle to enterprise AI isn't fixing productivity KPIs. It’s 'unlearning' old habits, experts say |…

Amazon scrapped AI leaderboard when staff gamed metrics; PwC: only 20% firms capture 75% AI value, 90% use cases focus on cost-cuts. Barrier: unlearning workflows. 93% tech spend, 7% people creates resistance. Success needs trust and human-value messaging.