When software no longer relies on humans to provide context, companies can no longer assume that knowledge lives in employees' heads or is buried inside disconnected applications. The company itself has to become machine-readable.

For years, software could only do exactly what we told it to do. For example: 📧 An email app would...

When software no longer relies on humans to provide context, companies can no longer assume that knowledge lives in employees' heads or is buried inside disconnected applications.…