Encoding Your Domain Expert: The Context Layer Behind Spotify's Data Assistant | Spotify Engineering

At Spotify, data problems used to follow a specific pattern. You'd look for the relevant dashboard, there weren't any. You'd message the corresponding data expert on Slack, wait until they had time to help. But with thousands of teams moving fast, the demand for data insights had quietly outpaced what any individual expert could handle alone.

Raccontata daengineering.atspotify.com