Central Bank of India ordered to pay Rs 2.5 lakh compensation to customer for losing original property papers

A consumer commission held the Central Bank of India liable for losing a land title deed deposited as collateral for an agricultural loan. The bank was ordered to pay Rs 2.5 lakh in compensation and Rs 10,000 for litigation expenses due to its negligence, which deprived the owner of full property rights.

Raccontata daeconomictimes.indiatimes.com