Laundry expert reveals surprising way to make towels softer at home

Stop using vinegar to soften hard towels as ingredient B&B owner loves is better

Citric acid, added during the rinse cycle, removes mineral deposits that make towels stiff and rough more effectively than vinegar, as discovered by a B&B owner. For facility operations, citric acid at £2.75 per box is less aggressive on washing machines and laundry while extending linen lifespan.