The playbook’s framework has already helped the agency save hundreds of thousands of hours, and other agencies can now make use of it to launch their own automation initiatives.

The playbook’s framework has already helped the agency save hundreds of thousands of hours, and other agencies can now make use of it to launch their own automation initiatives.

The playbook’s framework has already helped the agency save hundreds of thousands of hours, and other agencies can now make use of it to launch their own automation initiatives.

The new framework from the General Services Administration pulls together internal lessons on process improvement and automation, with officials now looking to scale adoption…