PSPCL officials acknowledged that discrepancies in the billing system had led to the generation of inflated bills. The issue surfaced after the power utility migrated from its existing SAP-based billing platform to the customer care billing (CCB) system under the single billing system (SBS) project

Punjab Transparency and Accountability Commission says it will issue final reminder to the PSPCL, warns of ₹10,000-per-case penalty against ‘errant’ officials

PSPCL officials acknowledged that discrepancies in the billing system had led to the generation of inflated bills. The issue surfaced after the power utility migrated from its…