Why the Way AI Feels Is as Important as How It Works - with Carsten Wierwille of HTEC - Emerj Artificial Intelligence Research

Enterprise AI initiatives treat design as a finishing step. Carsten Wierwille, Chief Product & Design Officer at HTEC, argues that this is a strategic mistake, and one that explains why so many AI investments produce tools that work technically but fail to change how people actually work. In this episode,…

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