Indian banks and financial firms are increasingly using AI for critical tasks like fraud prevention and decision-making. While early adopters are seeing success, many companies still face hurdles in infrastructure and governance. AI is now integral to core operations, not just customer service. Future plans focus on boosting productivity and customer growth through AI.

Indian banks and financial firms are increasingly using AI for critical tasks like fraud prevention and decision-making. While early adopters are seeing success, many companies…

However, before large-scale adoption, companies need to address challenges around AI governance, infrastructure, and security