Artificial intelligence chatbots need to work on their social judgment, recent events suggest. At one end of the spectrum, they're facing lawsuits for recommending dangerous actions. At the other end, the models can be so nice they're considered sycophantic.

Can an artificial intelligence tool, such as a chatbot, be held responsible if people committed crimes based on information they got from the tool? Should chatbots, which are…

Artificial intelligence chatbots need to work on their social judgment, recent events suggest. At one end of the spectrum, they're facing lawsuits for recommending dangerous…