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Southwest updates extra-seat policy for plus-size passengers

Airline says extra seats may be provided at no cost when available.

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abcnews.comStai leggendo1 g fa

Southwest updates extra-seat policy for plus-size passengers

Southwest dropped the requirement for plus-size passengers to pre-book extra seats; gate agents can now provide one free if space is available. The U-turn after January backlash shows how CX policy missteps in ticketing generate fast reputational cost.

originale

eu.usatoday.com19 h fa

Plus-size Southwest flyers can get extra seat for free at airport

Southwest Airlines updated its policy for plus-size travelers, allowing representatives at the airport to provide extra seats for free as needed.

Leggi questa versione → originale

businessinsider.com17 h fa

Southwest walks back a plus-size passenger policy that landed it in the hot seat

Southwest Airlines revises its 'customer of size' policy, offering extra seats at no cost to plus-size flyers.

Leggi questa versione → originale

independent.co.uk15 h fa

Southwest in U-turn on controversial passenger policy

Travelers previously accused the airline of charging a ‘fat tax’ with one of its policies

Leggi questa versione → originale

cbsnews.com18 h fa

Southwest rolls back its overweight passenger policy. Here's what's changing.

Southwest is walking back some recent changes in its policies for passengers who require a second seat.

Leggi questa versione → originale

Timeline cronologica

venerdì 29 maggio 2026·abcnews.com
Southwest updates extra-seat policy for plus-size passengers
Airline says extra seats may be provided at no cost when available.
venerdì 29 maggio 2026·eu.usatoday.com
Plus-size Southwest flyers can get extra seat for free at airport
Southwest Airlines updated its policy for plus-size travelers, allowing representatives at the airport to provide extra seats for free as needed.
venerdì 29 maggio 2026·cbsnews.com
Southwest rolls back its overweight passenger policy. Here's what's changing.
Southwest is walking back some recent changes in its policies for passengers who require a second seat.
venerdì 29 maggio 2026·businessinsider.com
Southwest walks back a plus-size passenger policy that landed it in the hot seat
Southwest Airlines revises its 'customer of size' policy, offering extra seats at no cost to plus-size flyers.
venerdì 29 maggio 2026·independent.co.uk
Southwest in U-turn on controversial passenger policy
Travelers previously accused the airline of charging a ‘fat tax’ with one of its policies